Skincare,made simple.

Everyday skin, body and hair care from a small shop in Amsterdam, with a plain explanation of what each product does.

  • Free shipping over €35Netherlands and the EU. Below €35: €4.95.
  • Delivery in 5–15 daysFrom our EU warehouse 5–8 business days (NL, BE, DE, FR), up to 13 elsewhere. Other items 7–15 (NL) or 10–20 (EU).
  • 30-day returnsWithin 30 days of delivery.
  • Help by emailWe reply within 1 business day.

Start with the essentials

Build a basic routine

One product for each step. Start with the one you are missing.

Journal

Frequently asked questions

Delivery, shipping costs, returns and how to reach us.

All questions
How long does delivery take?

Products shipped from our EU warehouse arrive in 5–8 business days in the Netherlands, Belgium, Germany and France, and in 8–13 business days in southern and eastern Europe; the product page shows the time for your country. Other products take 7–15 business days to the Netherlands and 10–20 business days to the rest of the EU, with tracking.

How much is shipping?

Shipping is free on orders over €35, in the Netherlands and the rest of the EU. Below €35 it is €4.95, shown at checkout before you pay.

Can I return my order?

Yes, you can request a return within 30 days of receiving your order. Some conditions apply, for example to opened skincare. See our Refund policy for the details.

Where do I start?

Begin with one step you are missing, for example a gentle cleanser or a moisturizer. Or choose a need above, such as hydration or blemish-prone skin, and pick one product from that edit.

How can I reach you?

Email info@zaveno.shop. We reply within 1 business day.

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